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This shortcode will enable the user to change their email address in Memberium.

A best effort will be made to ensure the user stays logged in, however in some hosting configurations this may not be possible. In these cases a note should be added on the page with the form to let users know they’ll be logged out for security purposes and must re-login.

Shortcode Examples

The following will display a standard email change form:


The below shortcode will display a custom label rather than the default “Email Address” and “Repeat Email Address”:

[memb_change_email email1label="Enter Email Address" email2label="Enter your Email Address again" buttontext="Change my Email"]

This will display a custom button text instead of the default label:

[memb_change_email buttontext="Change my Email Address"]



Shortcode Parameters​

actionset_id:  Not required, no default.  The id number of an actionset to run in Infusionsoft when the email change is completed.

goal:  Not required, no default.  The name of the Campaign Builder API Goal to achieve when the email change is completed.

form_name:  Not required, no default.  The CSS ID/Name to apply to the form.  If not specified, a generic form name/id will be applied to the form.

email1label:  The first prompt to use for the email address.  Not required.  Defaults to “Email Address:”.

email2label:  The second prompt to use, to encourage the user to re-enter/verify their new email address.  Not required.  Defaults to “Repeat Email Address:”.

buttontext: The text to use for the form submission button.  Not required.  Defaults to “Change Email”.


Shortcode Attributes

Conditional: No (?)
Nestable: No (?)
Accepts formatting: No (?)
Capturable: No (?)

Additional Information

Example CSS Classes for change Email form:

form#change_email_2 label{
display: inline-block;
width: 100%;
form#change_email_2 input[type=email]{
width: 100%;
height: 30px;



Does this shortcode verify the new email address to be correct

No, this shortcode merely makes the change.  The user is prompted to verify the new email address, but it is not otherwise confirmed.

Does this shortcode opt-in the new email address in Infusionsoft?

Yes, the new email address will be single opted-in to Infusionsoft with a note that the change was made through Memberium.

Does this shortcode let a user change their email to an email that already exists in the system? (what happens with duplicate emails?)

No, your user will receive an error if they enter an email that already exists in the system since that would create a duplicate.

You might try having them contact your support team if they want to change their email and it already exists in the system. (so your team can merge their records together from within Infusionsoft)


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