How to Add a new Custom Field for Storing Password in Keap

This Article Applies to

If you’re using the all new Keap, then you might have noticed that it doesn’t come with a default “Password” field, unlike Infusionsoft which has this password field as a default (or Standard) field. If you’re using Memberium then you’d first need to create a new field for password in Keap, where password of your users will be stored. In this article, we’ll take a look at how to add a new custom field for password in Keap.


This article applies only for new users when you don’t have a custom field created for storing the password. If you already have a custom field created in Keap and want existing WordPress users to login using the same password (as per WordPress) then you’d need to follow our guide on using PASSWORD_PLACEHOLDER.

Step 1: Open the Contact record

Login to your Keap account, and click on “Contacts” from left side. This would show all your contacts that you’ve added. Now, click on any one of the contact to open it.

keap contacts

Step 2: Add a new custom field

Once the contact opens, click on “Details” and then click on “Edit”.


Then scroll down to “Additional Info” and click “Add Custom Field” then “Create a field”


On the next page, just type in the name of this new field and from the field type, select “Text” and click on Save field button.

keap custom fields

Also, you can find official documentation on creating custom fields here.

That’s all you need to do! Your brand new custom field for storing passwords has been created in Keap, but there’s still one last step remaining.

Step 3: Select the newly created field in Memberium settings

Go to Memberium > Settings and click on the Logins tab. From the Infusionsoft password field, select your newly created password field and hit the Update button.

If you’re unable to view this newly created field in the dropdown, then go to Memberium > Support and click on Dashboard tab and then hit the “Synchronize Infusionsoft” button. Once this is done, you should now be able to select this new custom field from Infusionsoft password field.

That’s it! If you haven’t already created a campaign for password generation, then you can go ahead and create it now. We also have a video tutorial on the same that you can check out from here.

Related Posts:

  • Was this Helpful?
  • YesNo
9 ways to add more value to your membership site

Table of Contents

This Article Applies to

Keep Reading


PASSWORD_PLACEHOLDER is very useful when your users are already in WordPress, and if you’d like your users to use the same password going forward. This can be used when you are converting from Wishlist or any any other membership plugin and don’t want to change the user’s password when you switch. This function will basically copy your user’s WordPress password into Infusionsoft’s password field.

Read More »

MicroCache Compatible Sessions

Microcaching is a caching tactic whereby content is cached for a short periods of time. This effectively means that updates to the site are delayed by no more than a second, making the site dynamic but still gaining the benefits of caching. Some MicroCaches determine what is cacheable by detecting session and login cookies. This option disables session cookies for non-logged in visitors when turned on.

Read More »

Disable Lost Password

This setting determines whether or not your site will disable the Lost Password link on the wp-login.php page. This setting allows two options, “Yes” or

Read More »

Want to get some fresh ideas on how you can improve your membership site or course?

Download our free ebook!

Book a Call

Welcome to Memberium!

We are very excited for you to be part of our family. 

We would love to answer any questions that you have!

Please choose the best time for you to get in a call with us. 

For Technical Support, you can contact us at or Email us at