How to Add a new Custom Field for Storing Password in Keap

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If you’re using the all new Keap, then you might have noticed that it doesn’t come with a default “Password” field, unlike Infusionsoft which has this password field as a default (or Standard) field. If you’re using Memberium then you’d first need to create a new field for password in Keap, where password of your users will be stored. In this article, we’ll take a look at how to add a new custom field for password in Keap.


This article applies only for new users when you don’t have a custom field created for storing the password. If you already have a custom field created in Keap and want existing WordPress users to login using the same password (as per WordPress) then you’d need to follow our guide on using PASSWORD_PLACEHOLDER.

Step 1: Open the Contact record

Login to your Keap account, and click on “Contacts” from left side. This would show all your contacts that you’ve added. Now, click on any one of the contact to open it.

keap contacts

Step 2: Add a new custom field

Once the contact opens, click on “Details” and then click on “Edit”.


Then scroll down to “Additional Info” and click “Add Custom Field” then “Create a field”


On the next page, just type in the name of this new field and from the field type, select “Text” and click on Save field button.

keap custom fields

Also, you can find official documentation on creating custom fields here.

That’s all you need to do! Your brand new custom field for storing passwords has been created in Keap, but there’s still one last step remaining.

Step 3: Select the newly created field in Memberium settings

Go to Memberium > Settings and click on the Logins tab. From the Infusionsoft password field, select your newly created password field and hit the Update button.

If you’re unable to view this newly created field in the dropdown, then go to Memberium > Support and click on Dashboard tab and then hit the “Synchronize Infusionsoft” button. Once this is done, you should now be able to select this new custom field from Infusionsoft password field.

That’s it! If you haven’t already created a campaign for password generation, then you can go ahead and create it now. We also have a video tutorial on the same that you can check out from here.

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